COOKIES POLICY

BACKGROUND

In accordance with Spanish regulations governing the use of cookies in relation to the provision of electronic communications services, set out in Royal Decree Law 13/2012 of March 30, we inform you about the cookies used on the Tenerife Surf S.L.
(also the provider) and the reason for its use. Likewise, we inform you that by browsing the Website you are giving your consent to use them.

WHAT ARE COOKIES?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize the user. Cookies are only associated with an anonymous user and his/her computer or device and do not provide references that allow knowing their personal data.


COOKIES AFFECTED BY THE REGULATIONS AND COOKIES EXEMPT

According to the EU directive, cookies that require informed consent by the user are analytical, advertising and affiliation cookies, except those of a technical nature and those necessary for the operation of the website or the provision of services, expressly demanded by the user.

TYPES OF COOKIES

  1. a) According to the entity that manages them, there are own Cookies (those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided) and from third parties (the ones that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that treats the data obtained through the cookies).

    b) Depending on the time they remain active, there are the session ones (designed to collect and store data while the user accesses a web page) and the persistent ones (in which the data is stored in the terminal and can be accessed and treated during a period defined by the person in charge of the cookie — it can go from a few minutes to several years-).

    c) Depending on the purpose for which they treat the information they collect, they can be:

Technical cookies (necessary for the use of the website and the provision of the contracted service),
— Personalization cookies (that allow the user to access the service with predefined features, such as language, browser type, regional configuration, etc.)
Analysis cookies (they collect the information about the use made on the website),
Advertising cookies (they collect the information about preferences and personal choices of users),
Affiliate cookies (allow you to track visits from other websites, with which the website establishes an affiliation contract).


TYPES OF COOKIES USED BY THIS WEBSITE

The cookies used on our website are session and third-party cookies, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to track and analyze the activity carried out to improve and provide our services in a more efficient and personalized way. The cookies used have, in any case, a temporary nature, with the sole purpose of making browsing more efficient. In no case these cookies provide by themselves personal data and are not used for the collection of them.

The use of cookies offers advantages, such as:

            ⁃ facilitates the user navigation and access to the different services offered by this website;
avoids the user having to configure the predefined general characteristics each time he accesses the website; Y
favors the improvement of the operation and of the services provided through this website, after the corresponding analysis of the information obtained through the installed cookies.

When accessing our website you are informed that if you continue browsing, you will be installed several third-party cookies, thus allowing the installation of certain cookies that will have the sole purpose of registering access to our website for the realization of anonymous statistics about visits, always collecting information anonymously. It is not necessary to accept the installation of these cookies, you can also browse through our website.

In various sections of our website you can install social network Cookies, specifically the following:

  • Twitter Cookie, according to the provisions in its privacy policy and use of cookies.
    Facebook Cookie, according to the provisions in its cookie policy.
  • Linkedin Cookie, according to the provisions on its page about the use of cookies.
    Google+ Cookie and Google Maps, according to the provisions on its page about what type of cookies they use.

 

Category: Necessary (4)

First name Provider Type Expiration Class
rc::a google.com HTML Persistent This cookie is used to distinguish between humans and bots. This is beneficial to the web in order to produce valid reports on your web usage.
rc::b google.com HTML Session This cookie is used to distinguish between humans and bots.
rc::c google.com HTML Session This cookie is used to distinguish between humans and bots.
sid tenerifesurf.es HTTP Session It preserves the states of the users in all the requests of the page.

 

Category: Preferences (3)

First name Provider Type Expiration Class
lang tenerifesurf.es HTTP 2 meses Remember the language selected by a user with which to view a web page
yt-player-bandaid-host youtube.com HTML Persistent Used to determine the optimum video quality based on the visitor’s device and network settings.
yt-player-bandwidth youtube.com HTML Persistent Used to determine the optimum video quality based on the visitor’s device and network settings.

 

Category: Statistics (1)

First name Provider Type Expiration Class
yt-player-headers-readable youtube.com HTML Persistent Used to determine the optimum video quality based on the visitor’s device and network settings.

 

Category: Marketing (5)

First name Provider Type Expiration Class
IDE doubleclick.net HTTP 1 año Used by Google DoubleClick to record and report on user actions on the website after viewing or clicking on one of the advertiser’s advertisements for the purpose of measuring the effectiveness of an advertisement and presenting specific advertisements for the user.
NID google.com HTTP 6 meses Registers a unique identification that identifies the device of a returning user. Identification is used for specific advertisements.
test_cookie doubleclick.net HTTP 1 día Used to check if the user’s browser supports cookies.
VISITOR_INFO1_LIVE youtube.com HTTP 179 días Try to calculate user bandwidth on pages with embedded YouTube videos.
YSC youtube.com HTTP Session Registers a unique identification to keep statistics of which YouTube videos the user has seen.

 


REVOCATION
At all times you can access the configuration of your browser by accepting or rejecting all cookies, or select those whose the installation supports and which not, following one of the following procedures, which depends on the browser you use:

Google Chrome (in the Tools Menu):
Settings> Show advanced options> Privacy (Content settings)> Cookies:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en


Microsoft Internet Explorer (in the Tools Menu):
Internet Options> Privacy> Advanced:
https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox:
Options> Privacy> Cookies:
https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Safari, iPad and iPhone:
Preferences> Privacy
https://support.apple.com/kb/ph21411?locale=es_ES

Opera:
Settings> Options> Advanced> Cookies
http://help.opera.com/Windows/12.00/es-ES/cookies.html

These browsers are subject to updates or modifications, so we can not guarantee that they comply fully with the version of your browser. It may also be that you use another browser not included in these links such as Konqueror, Arora, Flock, etc. To avoid these mismatches, you can access directly from the options of your browser, usually in the «Options» menu in the «Privacy» section. (Please see the help of your browser for more information).

Deactivation / Activation and deletion of cookies
The restriction or blocking of cookies is done in the browser settings.

If you do not want websites to put any cookies on your computer, you can adapt your browser settings so that you are notified before any cookies are placed. Similarly, you can adapt the configuration so that the browser rejects all cookies, or only third-party cookies. You can also delete any of the cookies that are already on the computer. Keep in mind that you will have to adapt the configuration of each browser and equipment you use separately.

Please note that if you do not wish to receive cookies, we can no longer guarantee that our website works properly. Some site features may be lost and you may no longer be able to see certain websites. Also, rejecting cookies does not mean that you are not going to see advertisements. Simply the ads will not conform to your interests and will be repeated more frequently.

Each browser has a different method to adapt the configuration. If necessary, consult the browser’s help function to establish the correct settings.

To disable cookies on your mobile phone, check the device manual for more information.

You can get more information about cookies on the Internet, http://www.aboutcookies.org/.

Taking into account the way in which the Internet and websites work, we do not always have information on the cookies placed by third parties through our website. This applies especially to cases in which our website contains what are called integrated elements: texts, documents, images or short films that are stored elsewhere, but are displayed on our website or through it.

Therefore, if you encounter this type of cookies on this website and are not listed in the above list, please inform us. Or contact the third party directly to request information about the cookies they place, the purpose and duration of the cookie, and how your privacy has been guaranteed.